Customer Service Executive
We're looking for a full-time, motivated individual to support the team and our customers.
Requirements
- Resolve matter / follow up with customer enquiry emails
- Coordinate with production and logistics department
- Daily monitoring of customer feedback across social network
- Assist in social media posts
Skills
- Prior work experience in customer service, media agency, telemarketing. Candidate with 2+ years of relevant experience may be considered as senior officer
- Fluent in English (bilingual in Cantonese a plus)
- Experience in e-commerce and logistics industry is highly regarded
- Able to work independently and effectively
- Attention to details and organized
- Creative, understand the Internet and consumer behavior
- Proficient in Facebook, Twitter, Pinterest, Instagram and Tumblr
Ready to join the team?
Email your resume, expected salary to career@spellcases.com