You can return any item to us for a refund within 15 days of receiving your item. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
HOW TO RETURN
Contact Customer Service at firstname.lastname@example.org to request a return, please provide us with your name, email and order number. Please do not send your purchase back to our warehouse.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
A refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also offer a 2 EUR voucher to spend on our store to make up for return shipping costs. This value has been calculated based on the average economy shipping costs for items of our weight class.