Shipping

SHIPPING INFORMATION AND PRICES
We ship worldwide and offer free shipping on all orders.
  • Orders will be shipped within 2-4 working days.
  • United States & UK: orders should arrive in 3-15 working days. More details are available on each product page.
  • Rest of the World: orders should arrive in 7-18 working days

COVID-19
Depending on your country regulations and flight limitations delays on top of regular delivery times may occur for some orders. During this period we are extending our return and refund policy to 60 days. In the unlikely event that you didn't get your order after that period please contact our Customer Service. Our staff is doing everything possible to answer all your needs.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals.

We use priority international economy mail services and orders are sent directly to you from our international warehouses in China, Singapore and the United States and are delivered to you by your local postal service, which is liable for delivery. Your orders will be delivered to your mailbox, or you may have to go to your post office to pick it up.


TRACKING AND ORDER STATUS
You will receive a shipping confirmation email when you order has been dispatched from our warehouse. This email contains a link, which enables you to follow the progress of your shipment. Please note that it may take up to 48 hours from the time you received the shipping confirmation email before the tracking is active. 

DELIVERY INFORMATION
Please note that for some countries you may be charged for handling fees and taxes on delivery. You will be liable for all import duties, customs and taxes. We have no control over these charges and can’t predict what the cost would be, as customs policies and import duties vary widely from country to country. If you are unsure of the charges, please contact your local customs office.